AI Q&A
Knowbot answers your users' questions about your charity.
A free AI button that sits on your home page, Knowbot answers more accurately than other AI's by reading & citing from your own website.
Knowbot is now 'live' with two charities & in evaluation with many others.
Click 'Ask Me' to test drive Knowbot.
01
Fast Q&A
Users & donors ask questions about your website & get conversational answers, fast. Better user engagement. Less time sifting through huge websites.
02
Why do I Need it?
Visitors who can't find the information they need will leave your website for ChatGPT & search engines. Onsite AI search/Q&A with Knowbot provides better engagement with donors & users.
03
Smart Guiding
Better than search, Knowbot guides visitors to the pages on your site they need, and the Call-To-Action pages you want them to see.
04
Accurate
Knowbot always reads your own webpages before answering. Users trust it and get links to relevant pages on your site to find out more.
05
Easy to Deploy
Add a Knowbot “Ask Me” button to your website in only a few minutes. Deployment details here. Knowbot's answers automatically improve whenever your charity updates its website.
06
Up to Date
Knowbot is as up to date as your website. Unlike many chatbots, its access to information is not 'frozen' at its last training session.
07
Is it ChatGPT?
No. User can ask questions without leaving your website & answers are based on your own trusted content. Optionally, it can search the web as well.
08
Support Tool
Your Support team can use it too. Paste support enquiries into Knowbot & it will produce a first draft reply. Teams can save money, handle more users, & spend more time on complex questions.
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Comms Tool
Knowbot can help drafting donor communications and marketing, tailored to your charity. Try it!
10
Multilingual
Knowbot works on English language websites & sites in several other languages.
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Standard
Knowbot performs well out-of-the-box without requiring time consuming training or datasets because it reads your own website.
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Optimised
For larger charities, If you provide us with feedback from trialling our Standard model, we can tailor Knowbot to give you custom features, FAQs & even better answer accuracy.
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Audience Style
Answer style can be designed to suit users ranging from children to technical experts, and can be made longer & more detailed.
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Sentiment
Analyse the sentiment of visitors' questions - anonymously - to understand how they see you & how to serve them better.
15
Is it a Chatbot?
Traditional chatbots frustrate users with pre-programmed sets of Q&A that never seem to answer the question. Knowbot doesn't work like that.
ABOUT
About us
Knowbot is a project from MHF – the Mike Hudson Foundation. We’re a UK nonprofit which donates to science-oriented charities and academic institutions.
We think AI can help nonprofits be more effective. Knowbot is an example of how nonprofits can better help their users get to the information they need.
We'd like to provide Knowbot for free to many of the charities MHF supports. For high query rates we may need to pass on some costs.
Knowbot is also available fullscreen for research users.
USE CASES
Examples
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Reach VolunteeringReach is an 'infrastructure' charity, connecting highly skilled volunteers with charities which need their help. Reach uses Knowbot on its website to advise volunteers & charities about its services. Go to the charities page and click the Reach Volunteering link to see it in action.
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KarmabankKarmabank is a organization dedicated to creating positive and sustainable impact through various creative and community-driven projects. Karmabank uses Knowbot to help their users find out about their projects. Go to the charities page and click the Karmabank link to see it in action.
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Medical CharityIn our Alzheimer's Society example, Knowbot pulls together information from the charity's own website. People living with the disease, carers, and family, gain better access to specialised information and support. Donors & supporters can better understand the charity's work. Click the Ask Me button to see more. Reminder: this is a demonstration. Alzheimer's Society is currently evaluating Knowbot. Go to the charities page to see how it works.
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UniversityUniversities websites can be vast. For sixth formers choosing courses this can be challenging, particularly for multi-disciplinary degrees. A university Knowbot helps students ask questions about courses on offer, and find out more by clicking citation links. We've created two examples: City University, and St Antony's College, Oxford. Click the Ask Me button to see more. Reminder: this is a demonstration. St Antony's College, Oxford is currently evaluating Knowbot. Go to the charities page to see how it works.
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Conservation CharityIn our ZSL example, visitors to London Zoo and Whipsnade can ask questions in their preferred language (under development), receiving answers based on ZSL's website. Users explore to find out about ZSL's conservation work, details about animals and each conservation zoo's on-site facilities. Staff can learn about their organization and its partners. Supporters and academics can find out more about the charity's research, and conservation impact. Click the Ask Me button to see more. Reminder: this is a demonstration. ZSL is currently evaluating Knowbot. Go to the charities page to see how it works.
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Multi-Site GroupsKnowbot can also be set up to search multiple websites. In our example "Group: CDC & WHO", try searching for the latest information about Mpox. In future we may develop Knowbot to help create "knowledge hubs". Hubs would consolidate information from journals, pre-prints, and other online resources, accessing new research upon publication. Researchers could ask field-specific or interdisciplinary questions, receiving answers grounded in trusted sources. Click the Ask Me button to see more. Reminder: this is a demonstration. Neither CDC nor WHO is currently a user. Go to the charities page to see how it works.
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Research CorpusKnowbot can hold conversations about your institution's own research, making it more accessible. We've used arXiv - the scholarly archive - as an example. But a college can just as easily easily create a Knowbot over its own work giving researchers, student, funders and the public digestible insights into its research. Knowbots can be set up for organisations, departments or particular projects. Tip: for explore different persectives, it's often helpful to restart Knowbot's conversation & rephrase questions. Reminder: this is a demonstration. arXiv is not currently a user. Go to the charities page to see how it works.
LEGAL & DISCLAIMER
Legal
Knowbot is a 'beta' product which is being continually developed. To the extent permitted by law we (MHF) disclaim liability with respect to Knowbot including errors, bugs, incomplete answers, citations, outages etc. Please refer to our Terms of Service for more details.
Knowbot is not a substitute for skilled professional advice, in critical settings including, for example, healthcare.
We use AI to process questions & answers & may monitor conversations to improve Knowbot. Please don’t share personal or sensitive information. By using Knowbot & this website you agree to our Terms of Service & have read our Privacy Policy.
You may not deploy Knowbot on your own website without our express permission & in accordance with our requirements. See Test & Deploy. for more details, & an explanation of how Knowbot works.